Privacy Policy for Virtual Loyalty
Effective Date: 10/16/2024
At Virtual Loyalty, accessible from www.virtualloyalty.co.za, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and any other details you provide when you register on our site or engage with our services.
Non-Personal Information: This includes data that does not directly identify you, such as your browser type, IP address, pages visited, and the time spent on our site.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services
- To provide customer support
- To gather analysis or valuable information so we can improve our services
- To monitor the usage of our website
- To detect, prevent, and address technical issues
- To send you newsletters, marketing or promotional materials, and other information that may be of interest to you, if you have opted to receive such communications
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our services are used.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is important to us, and we strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we aim to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of your personal information if it is inaccurate or incomplete
- Request deletion of your personal information
- Object to the processing of your personal information
- To exercise these rights, please contact us at cashless@vwallet.co.za.
6. Cookies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: cashless@vwallet.co.za